When calling 911, try to remain calm. When the 911 operator answers, say, "I have an emergency" and speak clearly. Don't talk too fast. Remember to give the call-taker:
- An address
- A clear and simple description of the emergency
- Where help is needed (street or road name, number, township, or borough)
- Where you are, if a different location
Stay on the telephone and do not hang up unless the call-taker tells you to. Remember to answer all of the call-taker's questions and to stay near the phone if possible. Hang up the phone only after the call-taker advises you to do so.
In case of a fire, leave the building immediately! Call for help from another location.